To help keep our patients and staff members safe, visitor restrictions & mask requirements are in effect. Click here for further details.


Google Chrome Download – Click Here

Coronavirus COVID-19



If You Have Questions

If you’re concerned that you’ve been exposed or have general questions regarding COVID-19 please use the following resources:

  • Panhandle Health District hotline:  877-415-5225
  • Idaho Department of Health and Welfare toll free number for questions about COVID-19:  888-330-3010
  • Bonner General Health hotline for COVID-19 non-emergent medical concerns:  208-265-3323

Please call your doctor before coming to a medical facility if you are sick or have been exposed. It’s important to prevent the spread of the illness to health care providers, other patients, your family, and the broader community. Please view the latest CDC guidelines here.


Symptoms of COVID-19

If you have:  Fever (greater than 100.4) and lower respiratory illness (cough, shortness of breath and difficulty breathing) and have been in direct contact with lab-confirmed COVID-19 please call the Panhandle Health District hotline at 1-877-415-5225 or your primary care provider.

If you believe you have Coronavirus/COVID-19 based on meeting all of these criteria and need emergency care, please call the Emergency Department prior to arrival at (208) 265-1020. A staff member will meet you outside.


Guidelines to the public:

Avoid the emergency room unless it’s essential. The emergency room is trying to limit any possible exposure and serve those with critical needs.

Stay home if you’re sick – even if symptoms are mild.

Practice good personal hygiene habits, including hand washing, coughing into your elbow, and avoiding touching your eyes, nose, and mouth.

Most up to date information on this rapidly changing situation can be found on the CDC website at

You can also receive Idaho-specific updates at


Important to note about the illness:

  • Most people with COVID-19 will have mild illness
  • Not everyone needs to be tested and testing is not yet widely available
  • We are actively working on plans to care for patients with severe coronavirus
  • High-risk patients for severe coronavirus disease are older and have comorbidities (other health issues)

Practice good hygiene:

  • Wash your hands, especially after touching any frequently used item or surface.
  • Avoid touching your face.
  • Sneeze or cough into a tissue, or the inside of your elbow.
  • Disinfect frequently used items and surfaces as much as possible.



The state laboratory makes the determination on when to accept samples for testing based on the CDC criteria due to the limited number of test kits currently available.

Bonner General Health is working closely with Panhandle Health District on preparedness.

To see the most up-to-date information from our local health district please see their website:


15 Days to Slow the Spread

Listen to and follow the directions of your state and local authorities.

If you feel sick, stay home. Do not go to work. Contact your medical provider.

If your children are sick, keep them at home. Do not send them to school. Contact your medical provider.

If someone in your household has tested positive for the COVID-19, keep the entire household at home. Do not go to work. Do not go to school. Contact your medical provider.

If you are an older person, stay home and away from other people.

If you are a person with a serious underlying health condition that can put you at increased risk (for example, a condition that impairs your lung or heart function or weakens your immune system), stay home and away from other people.

Even if you are young, or otherwise healthy, you are at risk and your activities can increase the risk for others. It is critical that you do your part to stop the spread of the coronavirus:

Work or engage in schooling from home whenever possible.

If you work in a critical infrastructure industry, as defined by the Department of Homeland Security, such as healthcare services and pharmaceutical and food supply, you have a special responsibility to maintain your normal work schedule. You and your employers should follow CDC guidance to protect your health at work.

Avoid social gatherings in groups of more than 10 people.

Avoid eating or drinking in bars, restaurants, and food courts – use drive-thru, pickup, or delivery options.

Avoid discretionary travel, shopping trips, and social visits.

Do not visit nursing homes or retirement or long-term care facilities unless to provide critical assistance.

Community Donations Needed

Bonner General Health is asking for the communities support and assistance as we prepare for an inevitable supplies shortage. If you have any of the below items, we are asking you to drop them off in the foyer of the hospital PATIENT REGISTRATION entrance on 3rd Avenue. There are three bins for supplies and a clipboard to leave your name and contact information so we can properly thank you for the support.

Nitrile Exam Gloves
Surgical Masks
Mask Covers
Bouffant Caps
Isolation Gowns
N95 Masks
Hand Sanitzer
Plastic/Vinyl Gloves – for Dietary Staff use
We will also be accepting hand-made/sewn mask covers (picture and instructions below) and scrub hats (instructions below) in all sizes.

Thank you for supporting Bonner General Health as we continue to keep our patients, staff and entire community safe during this crisis.

Example of Mask Cover
Photo Courtesy of: Kootenai Health

How to make a face mask

Scrub Hat Instructions

If you have questions please contact Terri Hull at: 208-265-1159 or

Latest COVID-19 Updates From The CDC


  • This field is for validation purposes and should be left unchanged.