• Visiting Hours:  8 AM – 6 PM

Points of Entry:  Patients and visitors entering the hospital should come through PATIENT REGISTRATION. 

Exceptions:

• Those going to Immediate Care or the Emergency Department.

All other entry points will be closed; however, you may leave the building at any accessible exit.

Health Services Building Point of Entry
The Health Services building is accessible between the hours of 6 am and 5 pm, Monday–Friday.  All entrances and exits are unlocked during this time.

Department-Specific Visitation Procedures

Intensive Care Unit

• To maintain patient confidentiality and infection control, visitors at the bedside are limited to two at a time, at the discretion of the health care team. Visitors must remain at the bedside while visiting.
• Family and visitors must wash hands and wear personal protective equipment when visiting the ICU as determined by current unit practice.
• Children visiting the ICU shall be at the discretion and mutual agreement of the healthcare team, patient, and family.
• Family and visitors are requested to wait in the assigned ICU waiting rooms and not in the hallways or outside the ICU entrance while waiting to enter the unit.

Emergency Department

• In general, there are no pre-set visiting hours in the Emergency Department. However, family and visitors will not be denied visitation without a legitimate reason as determined by the physician and/or unit charge nurse.
• The length and frequency of visits will be at the discretion of the Nurse Manager/Charge Nurse taking into account the patient’s condition as well as the well-being and privacy of other patients.
• Every effort will be made to keep the family or appropriate legal decision-makers involved in the patient’s care.
• Every effort will be made to communicate patient information and condition or location updates as appropriate and as quickly as possible.

Peri-operative Services:

• Family and visitors are not allowed in the operating or procedure rooms.
• Pregnant women may have a spouse, domestic partner – including a same-sex partner, or other support person in attendance during the surgical delivery. Only one visitor is permitted. The health care team may ask the visitor to leave if required to ensure patient and staff safety. SDS/PACU
• Appropriateness of family visitation is based on patient status, patient wishes, the activity of the unit, other patients present, and the discretion of the nurse, physician, and/or anesthesia provider.
• The privacy and confidentiality of all patients shall be maintained and protected.
• Termination of visitation is at the discretion of the nurse based on the patient, visitor, and unit circumstances. All efforts will be made to allow visitors, however, there may be extenuating circumstances prohibiting visitation. The patient will be advised of the reason for limited visitation.

Family-Centered Maternity Unit

• As a family-centered care unit, the FCMU allows a support person(s) in the labor room as the patient requests, unless such condition warrants otherwise. The patient care needs outweigh visitation when there is an emergent situation.
• Children under 12 must be accompanied by an adult other than the patient. Children under 12 are not permitted to stay overnight.
• Pregnant patients may have one support person in attendance during a surgical delivery (except in rare circumstances).  The health care team may ask the visitor to leave if required to ensure patient and staff safety.